CONDITIONS OF CONTRACT

Below we present the General Conditions of Contract that will regulate the information provided by the online store www.todayserum.com as well as the commercial transactions between it and its users.

These conditions will be understood as accepted by the users who browse the website and purchase the products offered therein. However, the owner of the page may, without prior notice, modify these conditions when deemed necessary for its proper functioning.

HOW TO MAKE A PURCHASE?

To access some of our services, the user must register by filling in the registration form where they will be asked for personal information that must be updated and adjusted to reality. At the end of the registration, the user must accept these TERMS AND CONDITIONS OF PURCHASE and our PRIVACY POLICY.

The registration user ID and password should be kept in a safe place. Once the user ID and password have been obtained, the user will be able to access the “My Account” section (IDENTIFY YOURSELF) where they will be able to modify the registration data, view and monitor the status of their orders.

In the event that you detect any misuse of your registration information, immediately contact TODAY through the email customerservice@todayserum.com.

If you have forgotten your user ID and/or password, you can request them through the “IDENTIFY” access where a link “I forgot my password” has been enabled. In this case, the system will send you an email with a new secure password randomly generated. Once you have accessed your account, you can modify your password from the “Modify your password” option.

The fact of adding products to your shopping cart does not imply a reservation of them. Orders are subject to acceptance by TODAY, the user complying with and accepting the TERMS AND CONDITIONS OF PURCHASE and the availability of the requested product. TODAY reserves the right not to accept the order in the event that the payment information is not approved, that the items are not in stock, that the quality of the item is not acceptable, that transportation problems to the required destination are anticipated , or any other type of incident related to the GENERAL CONDITIONS OF USE of the portal is detected.

SHIPPING COSTS AND TERRITORIAL SCOPE

We supply our products to all the countries listed below, therefore, any other territory and country is excluded. If you need us to send the order to any of the excluded territories you must contact us through the mail customerservice@todayserum.com.

ZONE

PRICE LIST

TRANSPORT AGENCY

DELIVERY

Spain (Peninsula and Balearic Islands)

2,10‚ā¨

NACEX

24/48H

Portugal

2,10‚ā¨

NACEX

24/48H

Germany

4,90‚ā¨

UPS

4 days

Austria

4,90‚ā¨

UPS

4 days

Belgium

4,90‚ā¨

UPS

48H

Denmark

4,90‚ā¨

UPS

4 days

Finland

4,90‚ā¨

UPS

4 days

France

4,90‚ā¨

UPS

48H

Greece

4,90‚ā¨

UPS

4 days

Holland

4,90‚ā¨

UPS

48H

Ireland

4,90‚ā¨

UPS

4 days

Italy

4,90‚ā¨

UPS

4 days

Luxembourg

4,90‚ā¨

UPS

4 days

Monaco

4,90‚ā¨

UPS

4 days

UK

4,90‚ā¨

UPS

4 days

Sweden

4,90‚ā¨

UPS

4 days

The specified delivery times are for guidance only and do not take into account possible delays due to payment authorizations or exceptional transport conditions.

TODAY insures each purchase during the transportation process until the order is delivered to the destination address entered by the user. To complete the purchase process, all orders must be signed upon receipt, at which time you are responsible for the items purchased. In the event that you have made a purchase with shipping to another person (for example in the case of a gift), you accept as valid the signature at the place of receipt by another person and the responsibility for the items becomes yours as well.

Once the order has been invoiced, we will send you an email confirming your order and an identification number for tracking. If you have registered as a user of the online store, you can track your order by accessing your account through the “IDENTIFY YOURSELF” section.

The prices of our items are represented in EUROS (EUR) and include the applicable VALUE ADDED TAX. Prices in currencies other than EURO are for informational purposes only for the user. Payments and refunds for all shipments will be made in euros (EUR). If your credit / debit card is not denominated in EUROS, the exchange rate will be applied by the corresponding bank according to the market exchange rate and may vary with respect to the price indicated in our Online Store.

Orders from customers who make a purchase from the European Union will be shipped under the terms of the Delivery Duty Paid (whose acronym is DPD) which implies that the final prices include applicable taxes and duties.

PAYMENT METHODS

The user can make the payment by using the following credit cards: VISA, MASTER CARD, AMERICAN EXPRESS, 4b. You can also make the payment through the Paypal or Bizum platform. Cash on delivery or transfer orders will not be accepted. TODAY uses a secure payment platform with encryption of payment data.

In the use of the debit / credit card, the user confirms that the card used is his or has been duly authorized by the owner of the same for its use. Credit / debit card transactions will be subject to a security control and validation by the issuing entity. In the event that the card issuing entity denies the transaction, TODAY will not be responsible for delays or cancellations of shipments.

RIGHT OF WITHDRAWAL

You can exercise your Right of Withdrawal of the purchase within 14 days of receipt of the product as long as you have not removed the seal from the unit boxes of the product, as indicated in article 16.e) of DIRECTIVE 2011 / 83 / EU for health and / or hygiene reasons.

To exercise your right of withdrawal, follow the following steps, download the  Withdrawal Form from this link, fill it in and send it to the following email address customerservice@todayserum.com or send an email to the address customerservice@today.com indicating that you wish to exercise your Right of Withdrawal and your order number. You will receive a reply email from us confirming that we have received your request to cancel the purchase.

Send the product to the following address within a maximum of 14 days from the date you notify us of your decision to withdraw from the contract. The return cost will be at your expense.

POP LAB PROJECT S.L.

Elche Parque Empresarial

C/Miguel Servet, 13

Elche 03203 Alicante (Espa√Īa)